Privacy Policy
1. General provisions
This Privacy Policy is intended to inform you about how Vinivel Ltd. collects, uses, stores, and protects your personal data when you use our website and online wine store.
We process your personal data lawfully, fairly, and transparently, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.
2. What personal data we collect
- First and last name
- Email address and contact telephone number
- Delivery and billing address
- Payment information (processed through secure payment systems)
- Order history and preferences
- Data collected through cookies and similar technologies (IP address, device type, website behavior)
3. Purposes of processing
- Acceptance and execution of orders
- Delivery of purchased products
- Issuing invoices and accounting documents
- Communication with you regarding orders, changes, or problems
- Marketing purposes – sending newsletters and promotions (only after explicit consent)
- Improving the services and security of the website
4. Data sharing
- Courier companies for order delivery
- Payment operators (banks, payment systems)
- Government agencies, when required by law
5. Storage period
The data is stored for the period necessary to fulfill the above purposes, or until we have a legal basis (e.g., accounting documents – 10 years).
6. Your rights
- Get information about the personal data we process
- You want to correct or delete your data
- Restrict processing or object to it
- Withdraw your consent for marketing at any time
- Submit a complaint to the Personal Data Protection Commission
7. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
8. Cookies
Our website uses cookies for normal functioning, traffic analysis, and marketing purposes. You can manage your preferences through your browser settings.
9. Contacts
Personal data administrator:
- Vinivel Ltd.
- EIK: 115118436
- Registered office and address of management: Plovdiv, 72 Raiko Daskalov Street.
- Contact email: vinivel@yamantievs.com
- Phone: +359 896 604 911
